FAQ's (Frequently Asked Questions)

Here at Home Store, we want to make your shopping experience as smooth and enjoyable as possible. Below are some frequently asked questions to assist you in finding the answers you need. If you don't find your question answered here, please feel free to contact us.

1. How can I place an order with Home Store? You can place an order directly through our website by browsing through our collection of home furniture and décor, adding items to your cart, and completing the checkout process.

2. What is the delivery time for my order? Delivery times vary based on your location and product availability. On average, orders are shipped within 3-5 business days. Please refer to the shipping policy for more details.

3. How do I track my order? Once your order has been shipped, you will receive a tracking number via email to monitor its progress. You can also track your order by logging into your account.

4. Can I change or cancel my order after it’s been placed? If you need to modify or cancel your order, please contact us as soon as possible. Orders are processed quickly, but we will do our best to accommodate any changes before the item is dispatched.

5. What should I do if my item arrives damaged? If your item arrives damaged, please contact our customer service immediately with photos of the damage, and we will assist you with a return, exchange, or refund.

6. Do you offer gift cards? Yes, we offer digital gift cards that can be used towards any purchase on our website. Gift cards are available in various denominations and make a perfect gift for home lovers.

7. What is your return policy? We offer a 30-day return policy for most items in their original condition. For full details, please refer to our Return and Refund Policy.

8. How can I contact Home Store for further assistance? You can reach our customer support team through our contact page on the website. We’re here to help with any questions or concerns you may have.